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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multiple VPCs for Workspace
- VPC Sharing for Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
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Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
-
OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
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Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
-
Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
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FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
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Enabling the Service
Scenarios
Workspace Application Streaming can be enabled after tenant information is configured on the console.
Prerequisites
- The administrator has permission to perform operations on Workspace Application Streaming.
NOTE:
- By default, a Huawei Cloud account has the operation permissions on all Huawei Cloud services. If you use such an account, you do not need to confirm it.
- To use Workspace Application Streaming, the IAM account created under the Huawei Cloud account must be added to the admin user group or a user group with Workspace Application Streaming operation permissions. Go to the IAM page to check whether the user belongs to the admin user group. If not, grant the IAM account the permission for using Workspace Application Streaming.
- The AD server and RD Licensing server have been prepared by referring to How Do I Deploy a Windows AD Server? and How Do I Deploy an RD Licensing Server?, and the licenses have been configured and activated on the servers.
NOTE:
- Required only when the AD is interconnected.
- To ensure the continuous availability of the RD Licensing server, configure RDS authorization and security policies for the server by referring to How Do I Configure RDS Licensing and Security Policies?.
- You have configured the network communication between Workspace Application Streaming and Windows AD by referring to How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD? and prepared the following data:
- Domain Name
- Domain Administrator Account
- Domain Administrator Password
- Name of Active Domain Controller
- IP Address of Active Domain Controller
- Active DNS IP Address
- (Optional) Name of Standby Domain Controller
- (Optional) IP Address of Standby Domain Controller
- (Optional) Standby DNS IP Address
NOTE:
Required only when the AD is interconnected.
Procedure
Enabling service self-check
- Log in to the Workspace Application Streaming console as an administrator.
- Click Activate the Service.
- Service provisioning guides enterprises to determine whether to interconnect with the AD server.
- No: If you choose not to interconnect with the AD server, only single-session applications can be created in the current project. Go to 10.
- Yes: If you choose to interconnect with the AD server, single-session applications and multi-session applications can be created in the current project. Go to 4.
- After the AD server and RDS license server are configured in Prerequisites, click YES.
- Click Finish.
Configuring the project
- In the navigation pane on the left, choose Tenant Configuration.
- Select a project, or click Create Project to create one.
(Optional) Setting the enterprise ID
- Set the enterprise ID.
NOTE:
- The enterprise ID is the unique identifier of your tenant environment. End users need to enter the enterprise ID when logging in to the system.
It is recommended that identifiable fields, such as the enterprise name, be used as the enterprise ID. The enterprise ID can be changed.
- The enterprise ID can contain a maximum of 32 characters, including digits, letters, underscores (_), and hyphens (-).
- The enterprise ID is the unique identifier of your tenant environment. End users need to enter the enterprise ID when logging in to the system.
Configuring the AD domain
- Configure the connection to Windows AD.
- Domain Name: Windows AD domain name
- Domain Administrator Account: administrator name for logging in to the Windows AD server
- Domain Administrator Password: administrator password for login
- Name of Active Domain Controller: It can be the host name of the AD service or the combination of the host name of the AD service and the domain name.
- The host name of the AD service: Log in to the AD server using the corresponding IP address, choose Control Panel > System and Security > System to obtain the computer name as the host name, replace the letters of the host name with uppercase letters, and use the host name as the active domain controller name. For example, if the host name is Fa-2016Ad-01, the active domain controller name is FA-2016AD-01.
- The combination of the host name of the AD service and the domain name: Log in to the AD server using the corresponding IP address, choose Control Panel > System and Security > System, obtain the computer name as the host name, add the domain name to the host name, and use the combined name as the active domain controller name. For example, if the host name is Fa-2016Ad-01 and the domain name is vdesk.cloud.com, the active domain controller name is Fa-2016Ad-01.vdesk.cloud.com or FA-2016AD-01.vdesk.cloud.com.
- IP Address of Active Domain Controller: service plane IP address of the Windows AD server
- Active DNS IP Address: service plane IP address of the DNS server
- Deleting Computer Objects on AD
- Yes: When the APS is deleted, the computer objects in the AD domain are also deleted.
- No: When the APS is deleted, the computer objects in the AD domain are not deleted.
- (Optional) Advanced settings
- Name of Standby Domain Controller
- IP Address of Standby Domain Controller
- Standby DNS IP Address
Configuring the network
- Configure the VPC and Service subnet, as shown in Figure 1.
- To configure an existing VPC, select an existing VPC and service subnet.
- To configure a new VPC, click Create on Console, and create a VPC and service subnet.
NOTE:
- The resources required by Workspace Application Streaming will be created in the selected VPC subnet. After the first successful purchase, the VPC cannot be modified.
- A VPC is an isolated, configurable, and manageable virtual network environment for cloud applications, facilitating internal network management and configuration. Your Workspace Application Streaming service will be created in the selected VPC subnet to facilitate your access to the resources and applications on the enterprise intranet.
- The DNS server address of the selected subnet will be automatically changed. Do not manually change it. You are advised to select a dedicated Workspace subnet and ensure that the DHCP function is enabled for the subnet.
- Select a network access mode, as shown in Figure 2. By default, Internet is selected. You can select multiple options.
NOTE:
- If you require high network quality and security, you can purchase a Direct Connect connection and perform network construction in advance.
- To enable Direct Connect, you need to create an endpoint service client which is charged. If you disable Direct Connect, the endpoint service client will be deleted.
- The Direct Connect access mode provides the load balancing capability. You do not need to add a third-party load balancing device.
- If you want to upgrade the client online through Direct Connect, you need to configure a VPC endpoint for accessing OBS using the OBS private address. You can submit a service ticket to query the endpoint service of the corresponding region.
- Click Save Configuration to start deploying Workspace Application Streaming resources.
When Workspace Application Streaming resources are successfully deployed, Workspace Application Streaming has been enabled. You can go to create a user.
If enabling the service fails, perform operations as prompted.
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