Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring the Knowledge Base/ Managing Knowledge in the Background/ Managing the Recycle Bin
Updated on 2024-10-12 GMT+08:00
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Managing the Recycle Bin

The CC-iKBS provides the recycle bin function. When deleting columns and knowledge items, you can move them to the recycle bin to prevent data loss caused by misoperations.

Prerequisites

  • The Knowledge Base feature has been enabled for the tenant space, and the operator has the Knowledge Base > Knowledge Management > Recycle Bin menu permission.
  • Delete has been clicked to delete a column or knowledge item. If you click Delete permanently, the deleted column or knowledge item is not moved to the recycle bin.

Procedure

  1. Sign in to the AICC as a knowledge compiler and choose Knowledge Base > Recycle Bin.

    Figure 1 Recycle Bin

    You can search for deleted columns and knowledge items by knowledge column name, knowledge column type, deletion start time, and deletion end time.

  2. Select multiple columns or knowledge items and click Restore to restore them to the column management page.
  3. Select multiple columns or knowledge items and click Delete to delete them permanently.
  4. Click Empty Recycle Bin to clear all deleted columns and knowledge items by one click.

    After columns and knowledge items are deleted or the recycle bin is cleared, the columns and knowledge data will be deleted permanently. Exercise caution when performing these operations.