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Centro de ayuda/ GaussDB(DWS)/ Preguntas frecuentes/ Facturación/ Is Refund Supported?
Actualización más reciente 2025-08-29 GMT+08:00
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Is Refund Supported?

Yes. If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. Depending on what coupons were used for the purchase, Huawei Cloud may issue you a refund. For details, see Unsubscriptions. To unsubscribe from a yearly/monthly package, perform the following steps: If you do not unsubscribe from the package, the system does not refund the fees.

Unsubscribing from a Discount Package

  1. Log in to the management console.
  2. In the upper right corner, click Billing & Costs.

  3. In the navigation tree on the left, choose Orders > Unsubscriptions.
  4. Find the resource in the list, click Unsubscribe from Resources in the row where the resource is located, and unsubscribe from the resource as prompted.

    For details, go to Unsubscription Rules.

Tema principal: Facturación