Updated on 2023-10-12 GMT+08:00

Managing Blocklisted Outbound Numbers

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Outbound Call Task > Call Blocklist.

    By default, the outbound number blocklist displays the blocklisted numbers of the tenant space.

    Figure 1 Outbound Black List Management

  2. Configure the outbound number blocklist data.

    • Adding numbers one by one
      1. Click Create. The Add Number to Blocklist dialog box is displayed.
        Figure 2 Add Number to Blocklist
        Table 1 GUI elements on the Add Number to Blocklist page

        Element/Component

        Description

        Called Number

        Blocklisted number.

        Restriction Period

        Used together with Maximum Number of Calls to specify the maximum number of outbound calls that can be made by a blocklisted number in the period specified by this parameter.

        The options are Every day and Every hour.

        Maximum Number of Calls

        Maximum number of outbound calls that can be made every day or hour within the validity time.

        The value ranges from 1 to 100.

        Validity Time (Hour)

        Validity period of a blocklisted number, in hours. The value ranges from 1 to 120. For example, if you enter 1, the blocklisted number becomes invalid one hour after it is created.

        Remarks

        Remarks of a blocklisted number.

      2. Enter information as prompted and click Save. The number is added to the blocklist.
    • Importing numbers in batches
      1. Click Import. The Import Blocklist dialog box is displayed.
        Figure 3 Import Blocklist
      2. Set the file upload parameters.
        Table 2 File upload parameters

        Parameter

        Description

        Import Method

        The options are as follows:

        • Using file: A maximum of 10,000 records can be imported at a time.
        • Using server: A maximum of 500,000 data records can be imported at a time.

        Server

        Set this parameter to the IP address of the server where the blocklist file is located. This parameter is available when Import Method is set to Using server.

        File Address

        Set this parameter to the address of the blocklist file. This parameter is available when Import Method is set to Using server.

        File Name

        Enter the import file name including the file name extension. This parameter is available when Import Method is set to Using server.

        Parsing Mode

        The option is as follows:

        • By template: Click to download the import file template.

        Select a file.

        Upload a local file. This parameter is available when Import Method is set to Using file.

      3. Click OK to import the outbound number blocklist data.
      4. On the Outbound Black List Management page, click Import Result to view the imported data.

  3. On the Outbound Black List Management page, enter the blocklisted number to be queried in the Number text box and click Query to query the information about the blocklisted number.