Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Channels/ FAQ/ How Do I Configure the Chatbot Assistant?

Updated on 2023-09-20 GMT+08:00

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How Do I Configure the Chatbot Assistant?

Context

Only the email and SMS channels do not support the chatbot assistant.

Procedure

Click to enable Connect to Assistant.
Select a chatbot assistant. The chatbot assistant is configured in the intelligent IVR. For details, see Configuring Intelligent IVR.
Click Save And Proceed To The Next Step to complete the configuration.

Parent topic: FAQ

Previous topic: How Do I Set a Chatbot?

Next topic: Monitoring Outbound Call Risks

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