General

Can a Partner Support Plan Be Shared Among Multiple Users?
What Does a Partner Support Plan Provide?
How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
How Do I Submit a Problem?
How Long Does It Take to Get a Response?
How Long Does It Take to Solve My Problem?
What Languages Are Supported for the Partner Support Plan?
Which Regions are Partner Support Plans Available In?
Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?

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