Help Center/ Partner Support Plans/ FAQs/ General/ How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
Updated on 2022-02-10 GMT+08:00
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How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?

You have a HUAWEI CLOUD partner support plan and want to set different access permissions for organization members under the partner to achieve permission control for different employees. For example, you grant O&M personnel only the ticket permission but not other management permissions of the partner account.

All organization members created under a partner account have the permission to submit service tickets. You can create user accounts for O&M personnel and assign minimum permissions to them according to needs of different roles.

Procedure

  1. Log in to the Partner Center as an administrator.
  2. Create a role (such as operation_engineer), and assign minimum permissions (for example, only the permission to view the account balance on the Overview page) to the role.
  3. Create an organization member and assign the role to the member.

    For details about how to create an organization member, see Adding a Member.

Parent topic: General