Help Center/ Partner Support Plans/ FAQs/ General/ How Long Does It Take to Get a Response?

Updated on 2022-02-10 GMT+08:00

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How Long Does It Take to Get a Response?

HUAWEI CLOUD provides 24/7 technical support services. Time of the first response to the customer case request is related to the subscribed partner support plan level and case severity. For details, see SLA.

Parent topic: General

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