Reviewing Knowledge

Prerequisites

The knowledge base function has been enabled for the tenant space. The operator has the permission on the Knowledge Review menu. The current user has tasks to be reviewed.

Procedure

1. Sign in to the AICC as a tenant administrator and choose Knowledge Base > Knowledge Review.
2. Set the search criteria, such as Knowledge Name, Submitted By, Task Start Time, and Task End Time, to query knowledge items. By default, all knowledge items to be reviewed are displayed. You can also directly select the displayed knowledge items for review.
   Figure 1 Reviewing knowledge
   

3. Click a knowledge item name. On the review page, enter the review remarks and click Approve or Reject to confirm the review result.
4. Select multiple knowledge items and click Batch Approve or Batch Reject.
5. On the page that is displayed, enter the review remarks and click OK.