Help Center/ Cloud Operations Center/ User Guide/ Basic Configurations/ Process Management/ Issue Process/ Issue Type

Updated on 2025-03-17 GMT+08:00

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Issue Type

Log in to COC.
In the navigation pane, choose Basic Configurations > Process. On the displayed page, choose Issue Process > Type of Issue. The issue types preset in the system are displayed and cannot be edited or deleted.

Figure 1 Issue type
If you do not use the preset issue types, you can turn off the switch in the list. To add a issue type, click New Issue Type. After the issue type is added, you can view the latest enumerated values of the issue type on the Issue Management > Create Issue Ticket page.

Figure 2 Issue type

Parent topic: Issue Process

Previous topic: Issue Level

Next topic: Issue Approval

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