Updated on 2025-11-07 GMT+08:00
Basic Ticket Configuration Query
- Querying Country/Region Codes
- Querying the Problem Type List
- Querying Additional Parameters
- Querying the Problem Type Template
- Querying the Service Ticket Category List
- Querying the Product Type List
- Querying the Region List
- Querying the Service Ticket Satisfaction Category List
- Querying the Problem Severity List
- Querying Service Ticket Limits (Such As Limited CCs in an Email)
Parent topic: API v2 (Recommended)
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.
The system is busy. Please try again later.