Service Ticket Satisfaction Category List

Updated on 2025-02-10 GMT+08:00

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Function

Query the list of service ticket satisfaction categories.

URI

GET /v2/servicerequest/config/satisfaction-dimensions

Request Parameters

**Table 1** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
X-Language	No	String	Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32
X-Time-Zone	No	String	Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32

Response Parameters

Status code: 200

**Table 2** Response body parameters
Parameter	Type	Description
total_count	Integer	Specifies the total number. Minimum value: 0 Maximum value: 65535
satisfaction_dimension_list	Array of SatisfactionDimensionSimpleInfoV2 objects	Specifies the service ticket satisfaction category list.

**Table 3** SatisfactionDimensionSimpleInfoV2
Parameter	Type	Description
value	Integer	Specifies the total score. Minimum value: 0 Maximum value: 65535
satisfaction_id	Integer	Specifies the satisfaction ID. Minimum value: 0 Maximum value: 65535
satisfaction_name	String	Specifies the satisfaction name. Minimum length: 1 Maximum length: 32
satisfaction_desc	String	Description about satisfaction. Minimum length: 0 Maximum length: 128
per_value	Integer	Specifies the score of a scale. Minimum value: 0 Maximum value: 65535
sat_category_id	String	Specifies the satisfaction category ID. Minimum length: 1 Maximum length: 32

Request Example

GET https://{endpoint}/v2/servicerequest/config/satisfaction-dimensions

null

Response Example

Status code: 200

Code 200 is returned if the operation is successful.

{
  "total_count" : 1,
  "satisfaction_dimension_list" : [ {
    "value" : 5,
    "satisfaction_id" : 1,
    "satisfaction_name" : "Product stability",
    "satisfaction_name" : "Stability of a product",
    "per_value" : 1,
    "sat_category_id" : "1"
  } ]
}