Querying Service Ticket Status
Function
Query the status of a service ticket.
URI
GET /v2/servicerequest/cases/{case_id}/status
|
Parameter |
Mandatory |
Type |
Description |
|---|---|---|---|
|
case_id |
Yes |
String |
Specifies the service ticket ID. Minimum length: 1 Maximum length: 64 |
Request Parameters
|
Parameter |
Mandatory |
Type |
Description |
|---|---|---|---|
|
X-Auth-Token |
Yes |
String |
Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
|
X-Language |
No |
String |
Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
|
X-Time-Zone |
No |
String |
Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Response Parameters
Status code: 200
|
Parameter |
Type |
Description |
|---|---|---|
|
status |
Integer |
Specifies the status. The options are 0 (to be processed), 1 (processing), 2 (to be confirmed), 3 (completed), 4 (canceled), 12 (invalid), and 17 (pending feedback). Minimum value: 0 Maximum value: 20 |
Request Example
None
Response Example
Status code: 200
Code 200 is returned if the operation is successful.
{
"status" : 0
}
Status Codes
|
Status Code |
Description |
|---|---|
|
200 |
Code 200 is returned if the operation is successful. |
Error Codes
See Error Codes.
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