更新时间:2024-08-20 GMT+08:00
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实现过程

涉及接口

  1. 登录(login)

    请求方法:PUT

    请求的url:https://ip:port/agentgateway/resource/onlineagent/{agentid}

    请参考签入

  2. 强制登录(forcelogin)

    请求方法:PUT

    请求的url:https://ip:port/agentgateway/resource/onlineagent/{agentid}/forcelogin

    请参考强制签入

  3. 设置技能队列(resetSkill)

    请求方法:POST

    请求的url:https://ip:port/agentgateway/resource/onlineagent/{agentid}/resetskill/{autoflag}?skillid={skillid}&phonelinkage={phonelinkage}

    请参考重置技能队列

  4. 获取座席事件(getAgentEvent)

    请求方法:GET

    请求的url:https://ip:port/agentgateway/resource/agentevent/{agentid}

    请参考轮询方式获取单座席事件

如何发送PUT的HTTP请求

请参考MainTest.java中的

/**
     * Send http's PUT request
     * @param url  the address of the request
     * @param entityParams the paramters of entity 
     * @param headers the field is used to set the header of http request
     * @return
     */
    public Map<string, string> put(string url, Map<string, Object> entityParams, Map<string, string> headers)

如何发送POST的HTTP请求

请参考MainTest.java中的

/**
     * Send http's POST request
     * @param url the address of the request
     * @param entityParams the paramters of entity
     * @param headers the field is used to set the header of http request
     * @return
     */
    public Map<string, string> post(string url, Map<string, Object> entityParams, Map<string, string> headers)

如何发送GET的HTTP请求

请参考MainTest.java中的

/**
     * Send http's POST request
     * @param url the address of the request
     * @param entityParams the paramters of entity
     * @param headers the field is used to set the header of http request
     * @return
     */
    public Map<string, string> get(string url, Map<string, Object> entityParams, Map<string, string> headers)

实现登录接口

请参考MainTest.java中的

    /**
     * log in
     * @param workNo  the work no of the agent
     * @param password the password of the agent
     * @param phoneNumber the phone number of the agent
     * @return
     */
    public Map<string, string> login(string workNo, string password, string phoneNumber)

实现强制登录接口

请参考MainTest.java中的

/**
     * When agent has logged in, call the interface to forcibly log in
     * @param workNo  the work no of the agent
     * @param password the password of the agent
     * @param phoneNumber the phone number of the agent
     * @return
     */
    public Map<string, string> forceLogin(string workNo, string password, string phoneNumber)

实现签入技能队列接口

请参考MainTest.java中的

/**
     * After log in, reset the skills
     * @param workNo the work no of the agent
     * @param autoFlag Is automatically signed into the skill queue
     * @param skillId the id of the skill. if has more than one skill that need to be sign, it's split by ;
     * @param headers the field is used to set the header of http request
     * @return
     */
    public Map<string, string> resetSkill(string workNo, boolean autoFlag, 
            string skillId, Map<string, string> headers)

实现获取座席事件接口

请参考MainTest.java中的

/**
* Get the agent's event
* @param workNo workNo the work no of the agent
* @param headers the field is used to set the header of http request
* @return
*/
public Map<string, string> getAgentEvent(string workNo, Map<string, string> headers)

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