Help Center/ Cloud Operations Center/ User Guide/ Faults/ Incident Management/ Handling an Incident/ Rejecting an Incident
Updated on 2024-11-20 GMT+08:00
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Rejecting an Incident

Scenarios

If an incident is unreasonable, the incident handler can reject the incident.

Procedure

  1. Log in to COC.
  2. In the navigation pane on the left, choose Incident Management > Incident Center. On the displayed page, click the Pending tab and click the incident title to go to the incident details page.

    Figure 1 List of incidents to be handled

  3. Click Rejected.

    Figure 2 Rejecting an incident

  4. Enter the rejection reason and click OK.

    Figure 3 Entering a reason for rejection

Parent topic: Handling an Incident