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Scenario 2: Click-to-Dial/
Integration Example
Updated on 2025-03-31 GMT+08:00
Integration Example
After a customer initiates a text chat with a multimedia agent, the customer can initiate a voice or video call through the click-to-dial function. The click-to-dial function on the customer side is based on the WebRTC technology. Figure 1 Customer's view and Figure 2 Customer's view and OpenEye page after a click-to-dial video call is connected are examples. The actual page needs to be developed by third-party developers based on site requirements.
Figure 1 Customer's view
Click 
or 
to make a voice or click-to-dial video call.
Parent topic: Scenario 2: Click-to-Dial
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