Web Client Access Interface Reference

Performing Third-Party Request Authentication (applyToken)
Querying Queuing Information (queryQueueInfo)
Proactively Polling Messages Sent by Agents (poll)
Submitting the Customer Satisfaction Evaluation Result (saveSatisfaction)
Sending a Message (send)
Sending a File by a Customer (uploadFileStream)
Receiving a File by a Customer (downloadFileStream)
Associating Common Phrases Based on the Customer Input (queryPhraseByKeyword)
Checking Whether the Current Tenant Space Supports the Click-to-dial Function (checkClickToCallSupport)
Creating a Click-to-Dial Call (createClickToCall)
Obtaining a Click-to-Dial Event (getClickToCallEvents)
Releasing a Click-to-Dial Call (dropClickToCall)
Creating an Anonymous Call (createcall)
Submitting a Message by a Customer (doLeaveMessage)
Submitting the Chatbot Satisfaction Evaluation Result (feedbacksatisfaction)
Querying Historical Messages (queryHistoryChatMessage)
Discarding an Email (chat_dropMail)
Sending an MT WhatsApp Message (sendWhatsappMessage)
Querying Information About the Current Chat on the Online Chat Workbench (getUserInfoBycallId)
Querying the Satisfaction Survey Configuration (getSatisfactionSurveyMode)

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