Help Center/ Customer Engagement Center/ API Reference/ System Configuration API Reference (API Fabric)

Updated on 2025-11-13 GMT+08:00

View PDF

System Configuration API Reference (API Fabric)

Purpose
Call Center Configuration
Mobile Agent and Two-Way Call Integration
Voice Notification Function Integration
Mobile Phone-based Call Answering (Offline Agent) Function Integration
Federated User Management
Web Client Access
Notification Function Integration
Intelligent Inspection Integration
CC-Survey Survey
Case 2.0
Co-browsing
DataProcess Module
GenericAdapter Module
SmartCare Interface
AppCube OU Isolation Interface
OAuth 2.0 Interface on the Lightweight Agent Workbench Page
Other Interfaces

Previous topic: C7 Lightweight Agent Workbench Page OAuth 2.0 Interface Authentication

Next topic: Purpose

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.