Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Audio and Video Call Event/ Agent Exiting a Call
Updated on 2023-09-27 GMT+08:00
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Agent Exiting a Call

  • Identifier:

    AgentEvent_Call_Release

  • Function:

    This event indicates that an agent exits a call with the specified callId.

  • Additional information:

    Character string: call ID

  • Example:

    {"message":"", "retcode":"0", "event":{"eventType":"AgentEvent_Call_Release", "workNo":"49999", "content":"1456403549-15"}}