Help Center/ Cloud Operations Center/ User Guide/ Change Risk Control/ Viewing the Change Calendar
Updated on 2026-06-23 GMT+08:00
View PDF
Share

Viewing the Change Calendar

During routine O&M management, to better track and manage changes and ensure the transparency and traceability of the change process, O&M personnel need to periodically check the status of change tickets. However, when there are a large number of change tickets, it is inconvenient to view the distribution and details of change tickets in a list. To address this issue, after a change ticket is created, you can use the change calendar to view the distribution and details of the change ticket, thereby improving the efficiency and accuracy of change management.

What Is a Change Calendar?

The change calendar integrates change information with the calendar and displays your change plan in a calendar view. The change plan can be displayed by month or day, and different change ticket statuses are colored to help you track the review and execution progress of change tickets.

The change calendar also supports data statistics by category, summary query, and multi-field quick filtering. It is like a global change risk control center.

Viewing the Change Calendar

  1. Log in to COC.
  2. In the navigation pane, choose Change Ticket Management > Change Calendar.
  3. By default, the change tickets reviewed in the current month are displayed. Click the title of a change ticket to go to its details page.

    Figure 1 Viewing the change calendar
    • You can filter change tickets by application, change level, status, and title.
    • Change tickets in the Pending review, Pending implementation verification, Successful, Failed, and Canceled states are displayed in the change calendar.
    • By default, the change application and title are displayed in the change calendar. Different colors indicate different change status.
    • Rules for sorting change tickets:
      • The sorting based on the cross-day duration is used preferentially, with longer cross-day duration yielding higher ranking
      • The change plan with an earlier start time ranks higher.
      • If the change plans start at the same time, the one created first ranks higher.

  4. To view the change information of a day, click the corresponding date to go to the details page.

    Figure 2 Viewing daily details

Parent Topic: Change Risk Control