Importing Mapping Rules

Context

When configuring outbound call data in an outbound call task, you can import data from a server. In this case, you need to configure the source SFTP server and related file information, and select a file-data mapping rule.

Procedure

1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Call Config > Mapping Rule.
2. Click New to add a mapping rule between outbound call data fields and the column numbers of the fields in the imported file.
   Figure 1 Add Rule
   

   Table 1 GUI elements on the Add Rule page

   Element/Component	Description
   Basic Information: Mapping rule information.
   Rule Name	Customized rule name.
   Marketing Mode	Telemarketing Multimedia marketing
   Description	Description of a mapping rule.
   Number Data: Mapping rule between outbound call data fields and the column numbers of the fields in the imported Excel file.
   Customer ID	Number of the column where the field is located in the imported file.
   Number Column	Number of the column where the field is located in the imported file.
   Type Column	Number of the column where the field is located in the imported file.
   Call Interval Column	Number of the column where the field is located in the imported file.
   Service Attribute: Mapping rule between outbound call data attribute fields and the column numbers of the fields in the imported file.
   Attribute Name	Configured attribute.
   Attribute Column	Column number of an attribute in the imported file.
   Operation	Deletion is supported.

3. Click OK.
4. (Follow-up operation) On the Outbound Call > Call Mgmt page, click Contact list in the Operation column corresponding to an outbound call task. Click Import, set Parsing Mode to By rule, and select the new mapping rule.
   Figure 2 Using a mapping rule