Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Configuring the Preconfiguration Intelligent Flows/ Configuring the Intelligent Agent Assistant
Updated on 2024-10-12 GMT+08:00
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Configuring the Intelligent Agent Assistant

To implement the intelligent agent assistant function, perform related configurations on the Intelligent IVR page.

  • Overall Configuration
    This section describes the overall process of configuring the intelligent agent assistant.
  • Scripts
    To use the intention and script recommendation functions of the intelligent agent assistant, perform the following operations.
  • Q&As
    To use the FAQ recommendation function of the intelligent agent assistant, configure Q&As in the intelligent IVR.
  • Sensitive Words
    To use the sensitive word prompt function of the intelligent agent assistant, create sensitive words on the Intelligent IVR page.
  • Configuring the Intelligent Agent Assistant Flow
Parent topic: Configuring the Preconfiguration Intelligent Flows