Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Configuring the Preconfiguration Intelligent Flows/ Configuring the Intelligent Agent Assistant/ Q&As

Updated on 2024-10-12 GMT+08:00

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Q&As

To use the FAQ recommendation function of the intelligent agent assistant, configure Q&As in the intelligent IVR.

Choose Knowledge Management > FAQ Management and click to create an FAQ group. Multiple Q&A pairs can be created in an FAQ group.

To use a URL, set Description in the markdown format ([Description](https://url), for example, [Baidu](https://www.baidu.com)).
After the configuration is complete, return to the Intention Management page and click Active to activate the intention.

Parent topic: Configuring the Intelligent Agent Assistant

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