Help Center/
Cognitive Engagement Center/
User Guide/
Tenant Administrator Guide/
Enabling Manual Services/
Agent Workbench
Updated on 2025-01-23 GMT+08:00
Agent Workbench
- Configuring Call Reasons
- Configuring Rest Reasons
- Configuring Contact Record Data Items
- Configuring the Voice Notification Function
- Configuring the One-Click Bidirectional Call Function
- Configuring Screen Pop-ups
- Configuring Pages
- Configuring Dynamic Data Tables
- Querying Table Data
- Managing the Multimedia Library
- Configuring Identity Authentication Processes
Parent topic: Enabling Manual Services
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot