Configuring Voice Notifications

Prerequisites

• The voice notification feature has been enabled for the tenant space.
• You have contacted the system administrator to add voice notification callback URLs to the mobile agent callback URL trustlist.

Context

If the shared key is changed, you need to modify the involved voice notification item as follows: Sign in to the system as a tenant administrator, choose Configuration Center > Expansion Management > Voice Notification, click Edit, and update the value of Shared Key.

Obtain the shared key from the customer.

Procedure

1. Sign in to the AICC as a tenant administrator, choose Configuration Center > Expansion Management > Voice Notification, and configure the voice notification callback URL.
2. Click Edit to configure the release callback URL for voice notifications.
   • Hang-up Callback URL: Release callback URL. The URL must start with http or https.
     

     HTTP is not secure and may cause security risks. HTTPS is recommended.

   • Method of Release Callback: The default value is POST.
   • Shared Key. The key must contain at least 16 characters.
     

     The shared key setting takes effect for configuration of the callback URL using an API. If the shared key is not set, no authentication is performed. For configuration of the callback URL on the GUI, no authentication is performed by default.

     No authentication may cause security risks. Exercise caution when using this mode.

3. Click Save.