Help Center/ KooPhone/ Billing/ Renewals/ Manually Renewing a Cloud Phone
Updated on 2024-07-15 GMT+08:00

Manually Renewing a Cloud Phone

Renewing a Subscription on the Console

  1. Log in to the console.
  2. Click in the left navigation tree and choose MacroVerse aPaaS > KooPhone.
  3. On the instance list page, select the yearly/monthly cloud phone to be renewed.
  4. Click More > Renew in the Operation column.

    You can renew multiple yearly/monthly cloud phones at a time. The procedure is as follows:

    1. Select the yearly/monthly cloud phones to be renewed.
    2. On the top of the instance list, choose More > Renew.

  5. On the Renew page, confirm the information and click OK.
  6. Select a renewal duration and optionally select Renew on the standard renewal date. Confirm the price and click Pay.

    Figure 1 Confirming renewal

  7. Select a payment method and make your payment. Once the order is paid, the renewal is complete.

Renewing a Subscription in Billing Center

  1. Log in to the console.
  2. On the top navigation bar, choose Billing > Renewal. The Renewals page is displayed.
  3. Set the search criteria.

    On the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs, you can view the resources to be renewed.

    Figure 2 Renewal management

    You can move all resources that need to be manually renewed to the Manual Renewals tab. For details, see Enabling Manual Renewal.

  4. Manually renew resources.

    • Individual renewal: Click Renew in the Operation column of the desired resource.
      Figure 3 Individual renewal

    • Batch renewal: Select the check boxes of the desired resources, and click Batch Renew in the upper left corner.
      Figure 4 Batch renewal

  5. Select a renewal duration and optionally select Renew on the standard renewal date. Confirm the price and click Pay.

    Figure 5 Confirming renewal

  6. Select a payment method and make your payment. Once the order is paid, the renewal is complete.

Setting the Same Renewal Day for Yearly/Monthly Resources

If your cloud phones have different expiration dates, you can set the same renewal day to make it easier to manage renewals.

In Figure 6, a user sets the same renewal day for two resources that will expire on different dates.

Figure 6 Setting the same renewal day for resources with different expiration dates

For details, see Setting a Renewal Date.