Auto-renewing a Cloud Phone
Auto-renewal can prevent cloud phones from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:
- The first auto-renewal date is based on when the cloud phone expires and the billing cycle.
- The auto-renewal duration is customized by you.
- Monthly subscriptions are renewed each month. (If the subscription duration is three months, the subscription will be automatically renewed for one month before it expires.)
- Yearly subscriptions are renewed each year. (If the subscription duration is two years, the subscription will be automatically renewed for one year before it expires.)
- You can enable auto-renewal anytime before a cloud phone expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00:00, seven days before the expiration date. If this attempt fails, it will make another attempt at 03:00:00 every day until the subscription is renewed or expires.
- After auto-renewal is enabled, you can still renew the cloud phone manually. After a manual renewal is complete, auto-renewal is still valid, and the renewal expenditure will be deducted from your account seven days before the new expiration date.
- By default, the renewal expenditure is deducted from your account seven days before the new expiration date. You can change this auto-renew payment date as required.
For more information about auto-renewal rules, see Auto-Renewal Rules.
Prerequisites
The yearly/monthly cloud phone has not expired.
Enabling Auto-Renewal During Purchase
You can enable auto-renewal on the purchase page, as shown in Figure 1.
Enabling Auto-renewal on the Renewals Page
- Log in to the console.
- On the top navigation bar, choose Billing > Renewal. The Renewals page is displayed.
- Set the search criteria.
- You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
- You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.
Figure 2 Renewal management - Enable auto-renewal for yearly/monthly resources.
- Enabling auto-renewal for a single resource: Select the cloud phone for which you want to enable auto-renewal and click Enable Auto-Renewal in the Operation column.
Figure 3 Enabling auto-renewal for a single resource
- Enabling auto-renewal for multiple resources at a time: Select the cloud phones for which you want to enable auto-renewal and click Enable Auto-Renewal above the list.
Figure 4 Enabling auto-renewal for multiple resources
- Enabling auto-renewal for a single resource: Select the cloud phone for which you want to enable auto-renewal and click Enable Auto-Renewal in the Operation column.
- Select a renewal period, specify the auto-renewal times, and click OK.
Figure 5 Enabling auto-renewal
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