System Configuration Interface Error Codes Returned by the CTI Platform
Error Code |
Description |
---|---|
120501 |
The number of agents who concurrently sign in exceeds the maximum. |
120502 |
The number of concurrent voice calls exceeds the maximum. |
120503 |
The number of concurrent web calls exceeds the maximum. |
120504 |
The number of concurrent outbound calls exceeds the maximum. |
120505 |
The number of CP conference participants exceeds the maximum. |
120506 |
The number of video agents who concurrently sign in exceeds the maximum. |
120507 |
The calling number cannot have any inclusion relationship. |
120508 |
The calling number prefix cannot be empty. |
120509 |
By default, the calling number starts with the restricted prefix. |
120510 |
The VDN name must be unique. |
120511 |
The VDN name cannot be the same as the VDN group name. |
120512 |
The agent ID range of the VDN cannot be the same as that of another VDN. |
120513 |
The OBS referenced by the VDN does not exist. |
120514 |
The distributed resource referenced by the VDN does not exist. |
120515 |
The data source referenced by the VDN does not exist. |
120516 |
The IVR referenced by the VDN does not exist. |
120517 |
If no recording system is specified in the basic RMS information configuration, only Huawei ACD recording can be configured for the current VDN. |
120519 |
The distributed node used for VDN forcible self-recording is not allocated to the VDN. |
120520 |
The system access code referenced by the VDN does not exist. |
120521 |
The VDN does not support the email and fax call types, but system access codes of the email or fax call type are allocated to the VDN. |
120522 |
The VDN does not support the web call type, but system access codes of the web call type are allocated to the VDN. |
120523 |
The system access code allocated to the VDN has been allocated to another VDN. |
120524 |
The system access code allocated to the VDN has been allocated to a VDN group. |
120525 |
The IVR data source is not any VDN or third-party data source allocated to the VDN. |
120526 |
The default IVR data source is not any VDN or third-party data source allocated to the VDN. |
120527 |
The VDN is referenced by the local CCP client and cannot be deleted. |
120528 |
After agent hang-up transfer is enabled, a prompt tone needs to be played after a call is transferred back to an agent. Therefore, the prompt tone parameter must be set. |
120529 |
The VDN administrator ID must be within the configured agent ID range. |
120530 |
The drive letter referenced by the VDN does not exist. |
120531 |
The access code in the basic VDN information is not allocated to the VDN. |
120533 |
The agent ID range of the VDN must be unique. |
120534 |
The CCS resource group referenced by the VDN does not exist. |
120535 |
The agent ID range is in use and cannot be canceled. |
120536 |
The length of the available VDN cannot be 0. |
120537 |
The available VDNs cannot contain transferred-to VDNs. |
120538 |
The number of transferable agent IDs is insufficient. |
120539 |
Invalid multimedia license type. |
120540 |
The multimedia license value is out of range. |
120541 |
The maximum number of concurrent calls that can be handled by an agent ranges from 1 to 60. |
120624 |
The new VDN interconnection password is the same as the old password. |
Error Code |
Description |
---|---|
120201 |
The system access code must be unique. |
120202 |
The system access code is the same as a special routing access code. |
120203 |
The system access code is the same as the network call access code of the NIRC. |
120204 |
The system access code is referenced by a VDN and cannot be deleted. |
120205 |
The system access code is referenced by a VDN group and cannot be deleted. |
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