Help Center/ Cognitive Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Voice Recognition Result Subscription Interfaces

Updated on 2023-12-19 GMT+08:00

View PDF

Voice Recognition Result Subscription Interfaces

Before invoking a voice recognition result subscription interface, you need to perform the following operations:

Contact the system administrator to enable the intelligent agent feature for the tenant space. Sign in to the AICC as a tenant administrator and enable the Intelligent Recognition feature on the > Call Center Configuration > Basic Information page.
Set IF_SUB_CONFIGURE to ON in the /home/elpis/tomcat/webapps/agentgateway/WEB-INF/config/basic.properties file on all CC-Gateway servers.

Parent topic: Agent Workbench Interface Reference

Previous topic: Release Event Callback

Next topic: Subscription

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.