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Help Center/ Partner Support Plans/ User Guide/ Changing a Partner Support Plan/ Downgrading a Partner Support Plan

Downgrading a Partner Support Plan

Updated on 2022-11-22 GMT+08:00

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Scenario

You downgrade the partner support plan to balance service costs and service requirements.

Procedure

Log in to the management console as a partner member account.
In the upper right corner, choose Support > Support Plan. The Plan Details page is displayed.
On the Partner Support Plan page, click More > Change to go to the page for changing the partner support plan.

Figure 1 Change
On the Change Support Plan page, select the desired partner support plan of a lower level. View the refund and click Change Now.

Figure 2 Change Now

NOTE:

If you are using a Standard partner support plan, click More > Unsubscribe.
On the displayed page, select I have read and agree to the Partner Support Plan Service Statement, and click Next.

Figure 3 Next

Parent topic: Changing a Partner Support Plan

Previous topic: Upgrading a Partner Support Plan

Next topic: Renewing a Partner Support Plan

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