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Changing a Partner Support Plan/
Upgrading a Partner Support Plan
Updated on 2022-11-22 GMT+08:00
Upgrading a Partner Support Plan
Scenario
The response time and service contents of the current partner support plan cannot meet service requirements, and faster response or dedicated service content is required.
Procedure
- Log in to the management console as a partner member account.
- In the upper right corner, choose Support > Support Plan. The Plan Details page is displayed.
- On the Partner Support Plan page, click More > Change to go to the page for changing the partner support plan.
Figure 1 Change
- On the Change Support Plan page, select the desired partner support plan of a higher level. View the supplementary fee and click Change Now.
Figure 2 Change Now
- In the Confirm dialog box that is displayed, click OK.
- On the displayed page, select I have read and agree to the Partner Support Plan Service Statement, and click Next.
Figure 3 Next
- On the payment page, select a payment method and click Next.
Figure 4 Selecting a payment method
- On the payment confirmation page, confirm the payment amount and click Make Payment.
Parent topic: Changing a Partner Support Plan
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