Downgrading a Partner Support Plan

Scenario

You downgrade the partner support plan to balance service costs and service requirements.

Procedure

1. Log in to the management console as a partner member account.
2. In the upper right corner, choose Support > Support Plan. The Plan Details page is displayed.
3. On the Partner Support Plan page, click More > Change to go to the page for changing the partner support plan.
   Figure 1 Change
   

4. On the Change Support Plan page, select the desired partner support plan of a lower level. View the refund and click Change Now.
   Figure 2 Change Now
   
   

   If you are using a Standard partner support plan, click More > Unsubscribe.

5. On the displayed page, select I have read and agree to the Partner Support Plan Service Statement, and click Next.
   Figure 3 Next