Help Center/ Support Plans/ Service Overview/ Service Overview/ Service Content/ Proactive Guidance

Updated on 2025-05-09 GMT+08:00

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Proactive Guidance

Proactive guidance is provided by designated TAMs. Designated TAMs are senior Huawei Cloud service technical experts. They are familiar with on-cloud application architecture, and are able to assess technical risks and provide advocacy . In this way, you can obtain more comprehensive and responsive tailored technical services. You can contact TAMs via email, phone, or IM for support. TAMs may also proactively contact you.

Parent topic: Service Content

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