Help Center/ Conversational Bot Service/ Service Overview/ Billing
Updated on 2022-06-10 GMT+08:00
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Billing

Billing Modes

  • Bot instance

    QABot uses a pay-per-use billing mode. To use this service, you must purchase Q&A bots first. After you make the purchase, the system deducts fees from your cloud account based on the service duration you chose and the number of bot instances you purchased. For details about the pricing, see Conversational Bot Service Price Calculator.

  • API calling

    After a bot instance is created, you will be charged by the number of times you call the QABot API. For details about the pricing, see Conversational Bot Service Price Calculator.

Overdue Payment

If your account balance is insufficient to pay for the current expense, your account will be in arrears. Your resources will be retained, but you will not be able to use the service. You cannot use your resources if you do not pay off the arrears before the retention period ends. If outstanding bills are still not cleared after the retention period expires, your data stored in the cloud will be deleted and your resources will be released. For details, see Service Suspension and Resource Release.

If your account is in arrears, some operations will be restricted. You are advised to top up your account as soon as possible. The restricted operations are as follows:

  • You cannot create new QABot resources.
  • You cannot call APIs that are made available on a pay-per-use basis.
  • You cannot subscribe to new services.

Unsubscription

If you need to unsubscribe from CBS, see Unsubscribing from a Cloud Service.