VDN Configuration Interface Error Codes Returned by the CTI Platform
Error Code |
Description |
---|---|
120601 |
The username of the default VDN administrator cannot be changed. |
120602 |
The password of the default VDN administrator cannot be changed. |
120603 |
The role of the default VDN administrator cannot be changed. |
120604 |
The agent is the default VDN administrator and cannot be deleted. |
120605 |
The agent is a group leader and cannot be deleted. |
120606 |
The agent is referenced by a flow and cannot be deleted. |
120607 |
The agent is referenced by the default private skill queue and cannot be deleted. |
120608 |
The agent is referenced by a skill queue and cannot be deleted. |
120609 |
The agent is referenced by another agent and cannot be deleted. |
120610 |
The agent group referenced by the agent does not exist. |
120611 |
The skill queue referenced by the agent does not exist. |
120612 |
The skill group referenced by the agent does not exist. |
120613 |
The agent role referenced by the agent does not exist. |
120614 |
Another agent referenced by the agent does not exist. |
120615 |
The flow referenced by the agent does not exist. |
120616 |
The called party configuration referenced by the agent does not exist. |
120617 |
The disk referenced by the agent does not exist. |
120618 |
The agent ID cannot be the same as the group leader ID. |
120619 |
The agent ID must be unique. |
120620 |
The agent password is shorter than the minimum password length {0}. |
120621 |
The password must contain at least three types of the following characters: uppercase letters, lowercase letters, digits, and other characters. In addition, the password cannot be the same as the username or its reverse. |
120622 |
The agent is a group leader and cannot switch to another group. |
120627 |
Either the ASR or dual-channel recording function can be enabled. |
Error Code |
Description |
---|---|
123051 |
The agent role name must be unique. |
123052 |
The agent role is referenced by an agent and cannot be deleted. |
123053 |
The agent role is the default role and cannot be changed. |
Error Code |
Description |
---|---|
120952 |
The media type of the skill queue is email, which is not allowed. |
120953 |
The skill element of the skill queue must be unique. |
120954 |
The business type referenced by the skill queue does not exist. |
120955 |
Another skill queue referenced by the skill queue does not exist. |
120956 |
The agent referenced by the skill queue does not exist. |
120957 |
The flow referenced by the skill queue does not exist. |
120958 |
The called party configuration referenced by the skill queue does not exist. |
120959 |
The skill queue is referenced by the default private skill queue and cannot be deleted. |
120960 |
The skill queue is referenced by another skill queue and cannot be deleted. |
120961 |
The skill queue is referenced by a CDN and cannot be deleted. |
120962 |
The skill queue is referenced by a customer group and cannot be deleted. |
120963 |
The skill queue is referenced by an agent and cannot be deleted. |
120964 |
The skill queue is referenced by a flow and cannot be deleted. |
120965 |
The skill queue is referenced by a called party configuration and cannot be deleted. |
120966 |
The disk referenced by the skill queue does not exist. |
120967 |
No email address or mailbox user is configured for the skill queue media of the fax call type. |
120968 |
The minimum call completion rate of the skill queue cannot exceed the expected call completion rate. |
120969 |
The skill queue is referenced by an ACDDN and cannot be deleted. |
120970 |
The skill queue is referenced by a shared device and cannot be deleted. |
120971 |
The skill queue is referenced by a skill group and cannot be deleted. |
120972 |
The sub-media type referenced by the skill queue does not exist. |
123001 |
The name of the skill element must be unique. |
123002 |
The skill element does not exist. |
123003 |
The skill element is referenced by a skill queue and cannot be deleted. |
123004 |
The skill element is referenced by a skill queue and cannot be renamed. |
120901 |
The description of the business type must be unique. |
120902 |
The business type is referenced by a flow and cannot be deleted. |
120903 |
The business type is referenced by a skill queue and cannot be deleted. |
120904 |
The business type is referenced by the standard working time and cannot be deleted. |
120905 |
The disk referenced by the business type does not exist. |
Error Code |
Description |
---|---|
120651 |
The system access code contained in the called party configuration is not allocated. |
120652 |
The combination of the system access code and subsequent access code contained in the called party configuration must be unique. |
120655 |
The access code referenced by the called party configuration does not exist. |
120656 |
The skill queue referenced by the called party configuration does not exist. |
120658 |
The media type of the access code of an IVR device can only be click-to-dial (CTD), callback request, or common call. |
120659 |
The routing script referenced by the called party configuration does not exist. |
120660 |
The system access code contained in the called party configuration does not match the media type of the called party device. |
120661 |
The called party configuration is referenced by the default private skill queue and cannot be deleted. |
120662 |
The called party configuration is referenced by a skill queue and cannot be deleted. |
120663 |
The called party configuration is referenced by an agent and cannot be deleted. |
Error Code |
Description |
---|---|
120216 |
The IVR and CCIVR cannot be changed to each other. |
120217 |
One IP address can be configured for a maximum of 20 IVRs. |
120219 |
The IVR is referenced by a VDN and cannot be deleted. |
120220 |
The IVR is referenced by a VDN group and cannot be deleted. |
120221 |
The parameter group referenced by the IVR does not exist. |
120222 |
The CTI node referenced by the IVR does not exist. |
120763 |
The access code of the flow is duplicate. |
120764 |
The flow description is duplicate. |
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