System Configuration Interface Error Codes Returned by the CTI Platform

120501

The number of agents who concurrently sign in exceeds the maximum.

120502

The number of concurrent voice calls exceeds the maximum.

120503

The number of concurrent web calls exceeds the maximum.

120504

The number of concurrent outbound calls exceeds the maximum.

120505

The number of CP conference participants exceeds the maximum.

120506

The number of video agents who concurrently sign in exceeds the maximum.

120507

The calling number cannot have any inclusion relationship.

120508

The calling number prefix cannot be empty.

120509

By default, the calling number starts with the restricted prefix.

120510

The VDN name must be unique.

120511

The VDN name cannot be the same as the VDN group name.

120512

The agent ID range of the VDN cannot be the same as that of another VDN.

120513

The OBS referenced by the VDN does not exist.

120514

The distributed resource referenced by the VDN does not exist.

120515

The data source referenced by the VDN does not exist.

120516

The IVR referenced by the VDN does not exist.

120517

If no recording system is specified in the basic RMS information configuration, only Huawei ACD recording can be configured for the current VDN.

120519

The distributed node used for VDN forcible self-recording is not allocated to the VDN.

120520

The system access code referenced by the VDN does not exist.

120521

The VDN does not support the email and fax call types, but system access codes of the email or fax call type are allocated to the VDN.

120522

The VDN does not support the web call type, but system access codes of the web call type are allocated to the VDN.

120523

The system access code allocated to the VDN has been allocated to another VDN.

120524

The system access code allocated to the VDN has been allocated to a VDN group.

120525

The IVR data source is not any VDN or third-party data source allocated to the VDN.

120526

The default IVR data source is not any VDN or third-party data source allocated to the VDN.

120527

The VDN is referenced by the local CCP client and cannot be deleted.

120528

After agent hang-up transfer is enabled, a prompt tone needs to be played after a call is transferred back to an agent. Therefore, the prompt tone parameter must be set.

120529

The VDN administrator ID must be within the configured agent ID range.

120530

The drive letter referenced by the VDN does not exist.

120531

The access code in the basic VDN information is not allocated to the VDN.

120533

The agent ID range of the VDN must be unique.

120534

The CCS resource group referenced by the VDN does not exist.

120535

The agent ID range is in use and cannot be canceled.

120536

The length of the available VDN cannot be 0.

120537

The available VDNs cannot contain transferred-to VDNs.

120538

The number of transferable agent IDs is insufficient.

120539

Invalid multimedia license type.

120540

The multimedia license value is out of range.

120541

The maximum number of concurrent calls that can be handled by an agent ranges from 1 to 60.

120624

The new VDN interconnection password is the same as the old password.

120201

The system access code must be unique.

120202

The system access code is the same as a special routing access code.

120203

The system access code is the same as the network call access code of the NIRC.

120204

The system access code is referenced by a VDN and cannot be deleted.

120205

The system access code is referenced by a VDN group and cannot be deleted.