Failure Modes

Scenarios

You can analyze the possible fault points of an application, create a failure mode by describing the fault occurrence conditions, fault symptoms, and customer impacts, and apply the failure mode to routine chaos drills.

Precautions

Check whether the enterprise project, application, event level, and scenario category of the failure mode are correct.

Procedure

1. Log in to COC.
2. In the navigation pane on the left, choose Resilience Center > Chaos Drill. On the displayed page, click Risk Management Tasks, and click Failure Modes. On the displayed page, click Create Failure Mode.
   Figure 1 Failure Modes
   

3. Enter the failure mode information by referring to Table 1.
   Figure 2 Creating a failure mode
   

   Table 1 Failure mode parameters

   Parameter	Description
   Failure Mode	Custom failure mode name
   Enterprise Project	Enterprise project to which the failure mode resource belongs. default is the preset value.
   Application	Application to which the drill target belongs
   Incident Level	For details about the incident level, see Creating an Incident.
   Source	Including Failure modes detected proactively and Existing failure modes.
   Contingency Plan Available	Yes or No. The default value is Yes.
   Contingency Plan Available	Select a contingency plan from the drop-down list box. If no plan is available, create one. For details, see Emergency Plan.
   Scenario Category	Failure scenario, including redundancy, disaster recovery, overload, configuration, and dependency
   Occurrence Conditions	Possible conditions that cause the failure
   Fault Symptom	Service symptom when the failure occurs
   Impact on Customer	Failure impact on customers

4. Select whether a contingency plan is provided. If you select Yes, select a contingency plan name from the drop-down list. If no contingency plan is available, create a contingency plan and click OK.