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Making a Reserved Outbound Call/
Adding a Reserved Outbound Call
Updated on 2023-10-12 GMT+08:00
Adding a Reserved Outbound Call
An agent can reserve an outbound call so that the agent can perform the outbound call task again at another time.
Prerequisites
- The agent is in the calling state.
- The reserved time must not be earlier than the current time.
Procedure
- Sign in to the AICC as an agent and choose .
- Click Add.
- Set Customer Number, Reserved Call Time, and Remarks.
- Click Save. The reserved outbound call is created successfully.
Parent topic: Making a Reserved Outbound Call
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