Managing Application Integration

Prerequisites

• The application integration feature has been enabled for the tenant space.
• You need to submit an application to the system administrator to add the application URL to the address trustlist whose Address Type is Application Integration.
• A common agent must have the Application Integration menu permission and the permission to edit and download information on the GUI.
• Permissions on operations under the current menu that require separate configuration have been configured. For details about the operation permissions that can be configured separately, see Table 1.

Procedure

1. Log in to the AICC as a tenant administrator and choose Configuration Center > Expansion and Integration > Application Integration.
2. Click New to create an application integration.
   Figure 1 New Application Integration page
   

   Table 1 GUI elements on the New Application Integration page

   Element	Type	Description
   Application Name	Text box	Name of an application. The value can contain a maximum of 64 characters.
   Application Location	Drop-down list	Location where the application is integrated. Extended application: Integrate the application on the Configuration Center > System Management > Menu Management page. Set Configuration Mode to Application Integration, add the application to Applications in the navigation pane. Audio and video workbench: The application is integrated into the workbench application integration card on the audio and video workbench. Online chat workbench: The application is integrated into the workbench application integration card on the online chat workbench.
   Application URL	Text box	URL of a third-party application. The value can contain a maximum of 512 characters. You need to submit an application to the system administrator to add the application URL to the address trustlist whose Address Type is Application Integration.
   Authentication Mode	Drop-down list	Authentication mode for application integration. Value options: Non-authentication SAML2.0 OAuth2.0 NOTE: Set the authentication mode. Unauthorized access has security risks. Exercise caution when using unauthorized access.
   Authorization Mode	Drop-down list	Authorization mode when the authentication mode is OAuth2.0. Set the parameter to Default authorization code mode.
   Application Description	Text box	Description of an application. The value can contain a maximum of 512 characters.

3. Click Save.

   A tenant can create a maximum of 100 extended applications.

4. Click Release.