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Unfreezing an Account
Updated on 2025-05-27 GMT+08:00
Unfreezing an Account
You can unfreeze accounts or both accounts and resources for your customers.
Procedure
- Sign in to Huawei Cloud as a partner.
- In the drop-down list of your account name, click Partner Center to go to the Partner Center.
- In the top navigation, select Sales > Customers > Customer Management.
- Locate the target customer, click More > Unfreeze Account in the Operation column.
- Enter the reason and click OK. A message is displayed, indicating that the account is unfrozen.
- If you have enabled the verification code function, a verification code will be required.
- You can unfreeze accounts of your customers on the Customers tab or of your resellers' customers on the Resellers' Customers tab.
Parent topic: Customer Management
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