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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multiple VPCs for Workspace
- VPC Sharing for Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
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Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
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OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
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Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
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Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
-
FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
Show all
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How Do I Deploy an RD Licensing Server?
Scenarios
Workspace Application Streaming must obtain remote desktop authorization. This section describes how to deploy an RD Licensing server. If an RD Licensing server is available, skip this section.
- Huawei does not provide RD Licensing servers. Users need to purchase and configure RD Licensing servers.
- RDS CAL type must be set to Per User CALs.
- For details about the RDS CAL version compatibility, visit RDS CAL version compatibility.
Prerequisites
- You have purchased an ECS.
- You have obtained the serial number (SN) of the Windows OS from Microsoft or other official channels.
- You have obtained licenses for remote applications from Microsoft.
- You have created a domain account of the RD Licensing server on Windows AD, for example, vdesktop\vdsuser. For details, see How Do I Create a User on the AD Server?.
Procedure
Logging in to a server
- In the ECS list, locate the created ECS and click Remote Login in the Operation column.
- Click Send CtrlAltDel in the upper right corner of the remote login screen.
- Enter the password of the ECS to log in.
Disabling the firewall
- Right-click
in the lower left corner, enter gpedit.msc in the Run text box, and press Enter.
The Local Group Policy Editor window is displayed.
- In the navigation pane on the left, choose Computer Configuration > Administrative Templates > Network > Network Connections > Windows Firewall. Click Domain Profile and disable Windows Firewall: Protect all network connections. Click Standard Profile and disable Windows Firewall: Protect all network connections, as shown in Figure 1.
- Close the Local Group Policy Editor window.
Configuring the AD domain address to the DNS server of the RD Licensing server
- Log in to the RD Licensing server.
- Right-click the NIC connection status icon in the lower right corner and choose Open Network and Sharing Center from the shortcut menu. The network configuration page is displayed.
- Click Change adapter settings. The network connection page is displayed.
- Right-click the NIC and choose Properties from the shortcut menu. The NIC's properties page is displayed.
- In the connection item list on the Networking tab page, click the Internet protocol version with the IPv4 suffix, and click Properties. The IPv4 Internet protocol properties page is displayed, as shown in Figure 2.
- On the General tab page, choose Use the following DNS server address:, and set Preferred DNS server: to the AD domain address, as shown in Figure 3.
- Click OK.
Adding the server to the domain
- On the server, right-click
in the lower left corner, enter sysdm.cpl in the Run text box, and press Enter.
The System Properties window is displayed.
- Click Change.
The Computer Name/Domain Changes dialog box is displayed.
- Set the following parameters and click OK, as shown in Figure 4.
- Computer name: Enter the planned computer name, for example, RD-licensing.
- Domain: Enter the fully qualified domain name (FQDN) of the domain, for example, vdesktop.huawei.com.
- Enter the username and password of the domain administrator to be added to the domain and click OK.
- Complete the configuration as prompted, restart the VM, and log in to the VM using the administrator account.
Adding the domain account to the administrator group
- Domain administrator account (for example, vdesktop\vdsadmin)
- Domain account for logging in to a server (for example, vdesktop\vdsuser)
- In the server, right-click
in the lower left corner, enter compmgmt.msc, and press Enter.
The Computer Management window is displayed.
- Choose System Tools > Local Users and Groups > Groups.
The group list is displayed in the right pane.
- Right-click Administrators and choose Add to Group from the shortcut menu.
- Click Add. In the Enter the object names to select area, enter Domain account for logging in to a server, for example, vdesktop\vdsuser, and click OK.
The Enter Network Credentials dialog box is displayed.
- Enter the username and password of the domain administrator and click OK twice.
- Repeat 19 to 23 to add other domain accounts to the administrator group.
Installing the remote desktop licensing service
- Log out of the RD Licensing server, and log in to the RD Licensing server again using a domain account, for example, vdesktop\vdsuser.
- On the taskbar in the lower left corner, click
.
- On the taskbar, click
.
The Server Manager window is displayed.
NOTE:
If the system displays the Server Manager window after the VM is logged in to, you do not need to perform this operation. Refer to this note if similar cases occur.
- In the Server Manager window, click Add roles and features in the right pane.
The Add Roles and Features Wizard window is displayed.
- Retain the default settings and repeatedly click Next.
The Select server roles window is displayed.
- Select Remote Desktop Services and repeatedly click Next.
The Select role services window is displayed.
- Select Remote Desktop Licensing.
The Add Roles and Features Wizard window is displayed.
- Click Add Features.
- Click Next.
- Click Install.
- Close the installation page when the remote desktop licensing function is installed.
Activating the RD Licensing server
- Log in to the RD Licensing server using a domain account, for example, vdesktop\vdsuser.
- Activate the server by referring to Activate the Remote Desktop Services license server.
Configuring RDS CALs
- Configure RDS client access licenses by referring to Install RDS client access licenses on the Remote Desktop license server.
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