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Partner Support Plans
Partner Support Plans
- Service Overview
- Price Details
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Partner Support Plan?
- Which Regions are Partner Support Plans Available In?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
- Billing
- Change History
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General
- General Reference
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Viewing a Partner Support Plan
Scenario
You view the level, validity period, and service contents of the current partner support plan.
Procedure
- Log in to the management console as a partner member account.
- In the upper right corner, choose Support > Support Plan. The Plan Details page is displayed.
- On the Partner Support Plan page, you can view the service items, service contents, and validity period of the current partner support plan.
Figure 1 Viewing details
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