Billing FAQ

Why Do I Get Additional Charges or Arrears After Purchasing a Package?
Why Can I Still Call the Service and Incur Arrears When My Account Balance Is Zero?
Why Do I Get Additional Charges or Arrears After Unsubscribing from an OCR Service?
Can I Refund a Package After I Buy It?
How Is Billing Handled When a Package Is Used Up? And How Can I Check the Remaining Quota and Receive Alerts for My Package?
How Does a Member Account Use a Package Purchased by an Enterprise Master Account?
What Is Fee Deduction Order for Multiple Packages?
What are Grace Period and Retention Period?
What Is Considered Valid Billing for OCR?
Can Different API Packages Be Shared?
Can OCR Be Charged by Project?

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