What are Grace Period and Retention Period?

Grace period: refers to the time provided by Huawei Cloud for you to renew or repay when your package resources expire or payment fails due to insufficient balance, during which you can only access and use some resources normally. The grace period for Huawei Cloud (International) is 15 days.

• If you fail to make payment due to insufficient balance, you will not be able to subscribe to new services.
• If you enter the grace period due to the expiration of your package resources, you can still subscribe to new services.

Retention period: refers to the period after the grace period when your package resources have not been renewed or your pay-per-use resources have not been paid off. During this period, you cannot access or use the resources, but the data stored in the resources will still be retained. The retention period for Huawei Cloud (International) is 15 days.