Help Center/ Cloud Operations Center/ User Guide/ Faults/ Issue Ticket Management/ Viewing Handling History of Issue Tickets
Updated on 2025-07-29 GMT+08:00

Viewing Handling History of Issue Tickets

Scenarios

If you have any questions about handling issue tickets or entering basic information during tracing issue tickets, you can view the handing history.

Viewing Handling History of an Issue Ticket

  1. Log in to COC.
  2. In the navigation pane on the left, choose Fault Management > Issues.
  3. On the All Issues tab page, locate the target issue ticket and click its title.
  4. Click the Handle Record tab.

    The issue handling history is displayed.