Help Center/ Cognitive Engagement Center/ User Guide/ Agent Guide(AICC)/ OpenEye Help Document/ Introduction to Software Functions/ Voice Communication/ Rejecting a Call

Updated on 2024-10-12 GMT+08:00

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Rejecting a Call

An inbound call can be rejected. The inbound call can be displayed on the home screen or as an inbound call notification. A voice call can be rejected in either of the two methods.

Home page: Click to reject the call.
Figure 1 Call page
Inbound Call Notification: Click to reject the call.
Figure 2 Inbound Call Notification

Parent topic: Voice Communication

Previous topic: Answering a Call

Next topic: Hanging Up a Call

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