Help Center/ Cognitive Engagement Center/ User Guide/ Agent Guide/ OpenEye Help Document/ Introduction to Software Functions/ Voice Communication/ Answering a Call

Updated on 2023-09-20 GMT+08:00

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Answering a Call

An inbound call can be answered. The inbound call can be displayed on the home screen or as an inbound call notification. A voice call can be answered in either of the two methods.

Home page: Click to answer the call.
Figure 1 Call page
Inbound Call Notification: Click to answer the call.
Figure 2 Inbound Call Notification

Parent topic: Voice Communication

Previous topic: Initiating a Call

Next topic: Rejecting a Call

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