Updated on 2025-01-23 GMT+08:00

Configuring Information on the TUC

This section describes how to create intents, FAQs, and sensitive words.

Prerequisites

None

Procedure

  1. Sign in to the AICC as a tenant administrator, choose Configuration Center > Chatbot Management > Semantic Understanding > Knowledge Management > Domain Management, and click Create to create a domain.

    Figure 1 Domain management

  2. Choose Configuration Center > Chatbot Management > Semantic Understanding > Knowledge Management > Intention Management. Configure, activate, and train an intent, as shown in the following figure.

    Figure 2 Selecting a domain
    Figure 3 Configuring an intent - Basic Information
    Figure 4 Configuring an intent - Corpus
    Figure 5 Configuring an intent - Response

  3. Choose Configuration Center > ChatBot Management > Semantic Understanding > Knowledge Management > Entity Management > Sensitive Word and configure sensitive words.

    Figure 6 Configuring sensitive words

  4. Choose Configuration Center > ChatBot Management > Semantic Understanding > Knowledge Management > FAQ Management and configure FAQs. Activate and train the corresponding FAQs after the configuration is complete.

    Figure 7 Creating FAQs
    Figure 8 Adding Q&As