Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Large Language Model Service Zone/ LLM-based Application Services/ LLM-based Agent Assistant

Updated on 2025-01-23 GMT+08:00

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LLM-based Agent Assistant

The agent assistant is a function that assists agents in serving customers based on the large language model (LLM). It provides operation support for the services of the voice and video workbench and online chat workbench, including sentiment analysis and knowledge search.

Selecting a Model Type.
Configuring Information on the LLM Engine
Configuring Information on the ODFS
Configuring Information on the TUC
Configuring Information on the Workbench
Verification

Parent topic: LLM-based Application Services

Previous topic: Configuring a Model

Next topic: Selecting a Model Type.

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