Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Configuring an Intelligent Robot/ Reference/ Parameters
Updated on 2025-01-23 GMT+08:00
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Parameters

The variables are set as follows:

  1. Move the cursor to the text box for variable input, and select a prefix of the desired variable that is associated by the text box.

    • FLOW: flow variable, which is valid only in one flow.
    • GLOBAL: global variable, which needs to be preset by choosing Resource Management > Global Variable and is valid in the entire session instance of a flow.
    • SYS: system variable, which is preset and usually obtained from public data in the system and sessions, such as the system time and access code.
    • TOC: intention variable. Parameters returned by the Semantic Recognition diagram element are valid only for the diagram element. If you want to use the parameters later, assign values to flow variables and transfer them to subsequent nodes.
    • IVRREQUEST: IVR request variable, which is transferred using the OIAP dialog interface when the IVR flow invokes an intelligent flow.
  2. Manually enter a period (.) after the selected prefix, move the cursor to the period, and select a desired parameter from the associated parameters.